The University of South Wales is the data controller with regard to personal information TalkingZone collects, and it is committed to protecting the rights of individuals in line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). The University of South Wales has a Data Protection Officer who can be contacted through [email protected]
Counsellors will keep a record about your child, which includes a summary of what happens and of what things are said while they are in counselling. The counsellor may take a photograph of artwork created by your child within the counselling session (your child will not be photographed). The counsellor will also collect the following information:
Information about you
Name, home address, phone number, relationship to child (i.e. Mother)
Information about your child
Name, date of birth, home address, phone number, family setup, gender, ethnic group, religion, disability status, additional education needs, GP surgery, other health information
We collect the information for the following reasons:
We process personal information about you and your child in order to provide the counselling which is a task carried out in the public interest. We also process the special category data due to the substantial public interest that relates to providing counselling (under schedule1 part 2 of the Data Protection Act 2018).
We keep the information until your child’s 24th birthday, at which point it will be securely destroyed.
Data Protection legislation requires us to keep your information secure. This means that your confidentiality will be respected, and all appropriate measures will be taken to prevent unauthorised access and disclosure. Only members of staff who need access to relevant parts or all of your information will be authorised to do so. Information about you in electronic form will be subject to password and other security restrictions, while paper files will be stored in secure areas with controlled access.
Some processing may be undertaken on the University’s behalf by an organisation contracted for that purpose. Organisations processing personal data on the University’s behalf will be bound by an obligation to process personal data in accordance with Data Protection legislation.
You have a right to:
In relation to your child’s personal information, the service manager will conduct an assessment of your request in conjunction with the Data Protection Officer. A response will be made in the best interests of your child no more than 30 days after your request has been received.
Please visit the further information page in relation to your rights.
Any requests or objections should be made in writing to the University Data Protection Officer:-
University Secretary’s Office,
University of South Wales
Email: [email protected]
If you are unhappy with the way in which your personal data has been processed you may in the first instance contact the University Data Protection Officer using the contact details above.
If you remain dissatisfied then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office