TalkingZone | Self-help Resources

Free Apps

Calm Harm is a free app to help you manage the urge to self harm

Chill Panda Did you know heart rate and anxiety are closely related? ChillPanda allows you to better understand and manage this relationship

Clear Fear provides you with a range of ways to manage anxiety

Mindshift a free app to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety

Stay Alive This app is a pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.


  • Childline is a general help website for young people who are going through a difficult time or feel they are being abused by adults. It has a chat area and helpline, plus many other useful resources.
  • NSPCC has information, help, advice and a 24-hour advice line for those concerned about child cruelty.
  • Samaritans has information and a 24-hour helpline for those who feel in difficulty and need someone to talk to urgently.
  • C.A.L.L. offer a 24-hour helpline service for people in Wales. They provide information and emotional support on mental health and related issues.
  • SANE has information and advice for anyone affected by mental illness. They run an out of hours mental health helpline every day from 4:30pm to 10:30pm.
  • Bipolar UK provide information and support on how to manage your bipolar or support a loved one. Their support line is open Monday to Friday from 9am to 5pm.
  • Carers UK offer advice, support and information for carers. Their adviceline is open Monday to Friday from 10am to 4pm.
  • OCD-UK provides support, advice and information to both adults and children affected by OCD. They operate an advice line Monday to Friday from 9am to 5pm.
  • Mind provide information and advice on a wide range of mental health topics. They operate an infoline Monday to Friday from 9am to 6pm.

Online drop-in Counselling

TalkingZone is a free and private online counselling service for young people aged 11-18 years.

The online service is a safe and private place where you can talk to a counsellor or find help about some of the things that are worrying you.

Counsellors are currently available on Wednesdays between 5pm-8pm.

A-Z Directory of support services by subject

  • The First 1000 Days (Wales) | Adoption UK Charity- Congratulations on becoming a parent. This is an exciting time as you start or extend your family. The First 1000 Days project is here for you from day 1, to offer a helping hand and a listening ear from a thriving community of fellow adopters across Wales.
  • Snap Cymru is a site that provides help, advice and information about support services for disabilities and education difficulties.

provides information about what bereavement is. It also provides a helpline and advice for young people about how to care for themselves when someone close has died.

  • Cruse Bereavement Care provide support for adults and children after the death of someone close. They also operate a helpline 9:30am to 8pm from Tuesday to Thursday, and Monday and Friday, 9:30am to 5pm.
  • Hope Again is the youth website of Cruse Bereavement Support. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.
  • #Helptomakesense is an interactive site where young people can talk to others and get lots of help if they have lost someone close.
  • 2 Wish provides bereavement support for families who have suddenly and traumatically lost a child or young adult.
  • Bullying UK provides a helpline, email support, online chat and lots of information on bullying and advice on how to deal with it.
  • Bullies Out includes help and advice about bullying. Also information for parents.
  • Hate Crime gives information about hate crime or incidents and how to report them.
  • Young Minds – Depression is a useful section of the young minds website that provides information about what depression is and helpful fact sheets to download.
  • Talk to Frank has facts, information and advice concerning the dangers of drug taking. This site also has live web chat, text and helpline.
  • B-eat has information and help about eating disorders. It has a live chat area as well as a helpline, which operates every day from 3pm to 10pm.
  • Being Gay is OK is for young people who are unsure about their sexuality or see themselves as being lesbian, gay or bisexual. It has information, help, downloads and useful links, plus a problem page where they can post questions and get replies from helpers.
  • Mermaids UK provides information and resources for those wishing to know more about gender identity.
  • Switchboard provide support and information for lesbians, gay men, bisexual and trans people, and anyone unsure of their sexuality and/or gender identity. They offer a support line every day from 10am to 10pm.
  • Trans Unite provides an up to date resource for accessing UK based and online based support groups.

  • Young Minds – Self Harm is a useful section of the young minds website that provides information, facts and help for those struggling with self harm. It also provides links to other useful websites.
  • Papyrus offer information and advice to young people struggling with self-harm and suicidal feelings. They provide a weekday helpline from 10am to 10pm, and a weekend helpline from 2pm to 10pm.

  • Anxiety UK has lots of information about being worried (anxiety). As well as providing advice and support, they operate an infoline offering practical advice and information on support services Monday to Friday from 9:30am to 5:30pm.